Corporate Social Responsibility

 

 

Platinum EcoVadis award: recognition of our excellence in CSR

We are proud to have been awarded, for the fourth consecutive year in 2025, the prestigious Platinum Medal by EcoVadis, an internationally renowned independent organization. This distinction reflects our ongoing commitment to exemplary Corporate Social Responsibility (CSR) practices. Based on international standards such as those of the UN, ILO and ISO 26000, its analyses cover key areas such as the environment, ethics, social issues and responsible purchasing.

The Platinum Medal is reserved for companies in the top 1% of performers, a recognition that highlights our dedication to consistently and responsibly integrating durability, ethics and social well-being into all our operations.

 

 

D.R.E.A.M, LG INDUSTRIES Values

We firmly believe that DIFFUSION of our knowledge, know-how and values is crucial to our success. We actively encourage training, collaboration and the exchange of expertise, creating a robust culture of transmission and continuous learning.

Our company is driven by a DREAM of excellence that inspires our activities. With an ambition focused on innovation and continuous improvement, we push back our limits to meet new challenges. This commitment enables us to remain competitive and guarantee our customers products and services of impeccable quality.

We set ourselves a EXIGENCE ourselves, our products and our services. Driven by the desire to excel, we raise our standards to deliver a unique experience to our customers. Through rigorous quality control processes, we ensure that our offerings meet the highest industry standards.

ASSISTANCE is at the heart of our business, and we believe in the importance of listening to our customers and understanding their specific needs. By offering tailor-made solutions, we reinforce our commitment to them. With a dedicated and highly qualified team, we strive to provide exemplary service, placing customer satisfaction and long-term loyalty at the heart of our priorities. 
We are convinced that a caring environment is essential if everyone is to give the best of themselves. Driven by MAGNANIMITY that guides our actions, we pay close attention to the well-being of our employees, customers, suppliers and partners. By creating a respectful environment where everyone feels listened to and valued, we strengthen relationships based on trust and mutual consideration.

 

 

Commitments: our dedication to sustainability

DURABILITY is at the heart of our priorities. We are committed to designing products that are built to last, using high-quality materials that undergo rigorous testing to ensure their longevity and robustness. Our quality control policy goes far beyond current standards, affirming our commitment to excellence.
We guarantee the availability of spare parts for 5 to 15 years, depending on the product, ensuring the longevity of your investment. To make repairs easier, we offer detailed tutorials, and our qualified technicians are available by telephone to answer any questions you may have.

We are committed to offering our customers responsible solutions.

 

 

Governance: transparency and collaborative commitment

Our governance is based on transparent decision-making processes and rigorous control mechanisms, guaranteeing effective management in line with internal and external standards. A key aspect of our approach is the active involvement of our employees at all levels of analysis. This process is supported by an active training program designed to enhance the skills of our employees, so that they can make an informed contribution to corporate governance. By promoting training and collective commitment, we not only strengthen the long-term viability of our company, but also the trust of our customers, partners and employees.
We believe that the active participation and skills development of our teams are essential for sound governance and a sustainable future.

 

 

Alert procedure: a commitment to ethics and transparency

 
We attach the utmost importance to ethics and morality in all our activities. To ensure that these values are respected, we have set up a dedicated whistle-blowing procedure. 

If you would like to report an ethical or moral issue or concern, please contact us directly at alerte@lgindustries.fr. This channel of communication is open to all, and we encourage feedback that enables us to maintain our commitment to responsibility and transparency.

Your contribution is essential in helping us to act with integrity, and ensures that we remain true to our principles in everything we do.